Wimbet Privacy Policy – Your Data Is Safe With Us

Welcome to Wimbet. This Privacy Policy ("Policy") explains what information we collect about you when you use the Wimbet platform, how we use that information, and the steps we take to protect your privacy.

Wimbet believes privacy is a fundamental right. We collect your data solely to operate the platform, ensure security, and meet legal obligations — never beyond what is necessary.

This Privacy Policy applies to Wimbet's website, mobile app, and other digital services. If you have any questions or need clarification, our support team is always ready to help.

Wimbet collects information from a variety of sources. The details are outlined below:

Information you provide directly:

• Full name and date of birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC)
• Payment Method Details (bKash/Nagad/Rocket Number)
• Account Password (stored in encrypted form)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Platform Activity Logs
• Betting History & Transaction Records
• Cookie & Tracking Information

Wimbet uses the information we collect only for specific, legitimate purposes. We never use your data beyond what is necessary.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your questions and resolve any complaints.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligation: To comply with applicable laws and regulations.
• Platform Improvement: To analyze usage patterns and improve our service quality.
• Marketing Communications: To send you promotions and offers with your consent.

Wimbet does not sell your data. However, limited information may be shared with trusted parties in specific circumstances:

• Payment Providers: Required information is shared with bKash, Nagad, or Rocket to process your transactions.
• Identity Verification Provider: With a licensed verification service provider for the KYC process.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
• Technology Service Provider: With cloud and security service providers for platform operations, under strict confidentiality agreements.

Wimbet uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your platform experience.

The types of cookies we use:

• Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To collect platform usage statistics that help us improve our services.
• Marketing Cookies: To show you relevant ads based on your interests (with consent only).

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working properly.

Wimbet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as your account is active, and for a minimum of 5 years after closure (for legal purposes).
• Transaction Records: A minimum of 7 years (as required by financial regulatory rules).
• KYC Documents: 5 years after account closure.
• Communication Records: 3 Years.
• Cookie & Session Data: Typically 30 days to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Wimbet uses industry-standard security measures to protect your data. While no internet transmission can be guaranteed 100% secure, we always take every possible step to keep your information safe.

• For all data transfers TLS 1.3 / SSL 256-Bit Encryption।
• Password bcrypt Hashing– stored in encrypted form, so no one can view your actual password.
• Two-Factor Authentication (2FA) Available as an optional security feature.
• Regular Security Audits & Vulnerability Testing।
• Firewall & DDoS Protection Active.
• Access Control – only authorized personnel can view specific data.

As a Wimbet user, you have the following rights over your personal data:

To exercise these rights support@wimbet.wsemail us at or visit our Help Center Get in touch. We typically respond within 30 business days.

Wimbet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

Wimbet may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you by:

• Advance notice will be sent by email for any significant changes.
• The "Last Updated" date at the top of this page will be revised accordingly.
• You may be asked to acknowledge the updated policy upon logging in to the platform.

Continuing to use Wimbet after any changes takes effect means you have accepted the updated Privacy Policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Data Protection Email: support@wimbet.ws
• Live Chat: Click the chat button on the platform (available 24/7)
• Help Center: Help Center Page Visit

We take all privacy requests seriously and typically respond within 7 business days.