From opening an account to withdrawing funds — we're here to help you every step of the way on Wimbet. Browse the topics below or get in touch with our support team directly.
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Guides for account creation, login issues, and password reset.
Complete guide to bKash, Nagad, Rocket, and bank payments.
How to use the welcome bonus, cashback, and promo codes.
Two-factor authentication, verification, and account protection.
Everything you need to know about Sports Betting, casino games, and live dealers.
Installation, updates, and crash issues for Android and iOS apps.
VIP levels, benefits, and how to redeem points.
Setting betting limits, self-exclusion, and how to get help.
Opening an account on Wimbet is quick and straightforward. The entire process can be done online, right from your mobile. Follow the steps below to get registered.
Go to the Wimbet registration page and fill in the form with your mobile number or email address. You'll also need to provide your name and date of birth.
An OTP code will be sent to your number. Enter it in the designated field to complete verification.
Choose a strong password — at least 8 characters, including a number and a special character.
After creating your account, make your first deposit via bKash or Nagad and claim your welcome bonus.
The easiest ways to deposit and withdraw funds
Log in to the Wimbet app or website and tap the "Deposit" button in the top right corner.
BKash, Nagad, Rocket, or bank transfer — pick whichever works best for you.
Enter how much you'd like to deposit. The minimum deposit is just ৳200.
Enter your PIN in the mobile banking app and the funds will be credited to your account instantly.
Log in to your account and go to the "Withdraw" option, found in the Wallet section.
Select the amount you want to withdraw and the number to send it to. Minimum withdrawal is ৳500.
Review all your details and tap "Confirm" to proceed.
Funds typically reach your mobile banking account within 5 to 15 minutes.
Many new Wimbet users ask why their bonus hasn't shown up in their account. In most cases, it comes down to something minor.
The most common reason is that the promo code wasn't entered before the first deposit for the welcome bonus. You need to fill in the promo code box on the registration form or deposit page before making a deposit. The bonus cannot be added after the fact.
Another common reason is unmet wagering requirements. Every bonus on Wimbet comes with specific betting conditions — for example, you may need to place a certain amount in bets using your bonus balance before you can withdraw. Visit the Bonus page to view the full terms for each offer.
Make sure you've entered any promo code before making your deposit.
Check whether your account verification is complete.
Check whether the bonus wagering requirements have been met.
If the issue persists, reach out to support via live chat.
Every day, Wimbet users report a handful of recurring issues. Most of these can be resolved on your own without needing to contact support.
Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number, and you can set a new password from there.
Five consecutive incorrect password attempts will lock your account for 30 minutes. Wait it out or contact support.
Wait a moment — network delays can slow things down. If the OTP still doesn't arrive, click the "Resend" button.
If you can't sort it out yourself, our team is always ready to help.
The fastest way to get help. Talk directly with a live agent.
Online NowAverage response time: ~3 minutes
For detailed issues, write to us by email. Attach any screenshots and your transaction ID.
support@wimbet.wsResponse time: 1–4 hours
Join Wimbet's official channel on Telegram for updates and support — all in one place.
50,000+ MembersResponse Time: ~10 Minutes
Submit a ticket for complex issues. Our expert team will look into the details.
Available 24/7Response Time: 2–24 Hours
Most frequently asked questions by Wimbet users